Yes, that’s what the guy on the other end of the line said. The range hood over my stove has never worked quite right since it was installed and needs fixing. I searched online for different companies that can resolve this and be done with it. The first company I called was answered by what sounded like a very grumpy old man with a really cheap phone.
I asked him to repeat the fee. It was indeed $250 bucks. I asked the guy straight up where he came up with that number, that’s what I said by the way. He seemed a bit miffed with my query. I told him that “I don’t think we can do business, sir”. He hung up on me. Isn’t this lovely?
What happened to courteous, friendly people, especially regarding operating a business? They seem to have forgotten that people can take their money elsewhere. These photos were taken very early this morning as the sun shone upon the western foothills not far from my place. Actually, they are about three miles away.
That service fee is outrageous, but what’s even more outrageous is that the guy hung up on you.
I agree, some folks today are assholes. Sorry, but that’s the way it was…
Hope you get your range hood fixed. I am not surprised by the amount – it would definitely be that amount here. Where I worked, two years ago, it was that much and now with Covid restrictions, I am sure they must have to charge more.
So, just another lame reason to ramp the costs up? To heck with the range hood, let the next owner fix it!
For us, it was because most jobs were two man and that meant two trucks to the jobsite here. And it every job out meant loading the trucks with tools needed (we did different things that used different tools), driving to sit, doing the job, driving back and switching tools. Doesn’t take very much to burn an hour of labour. And of course that is CDN dollars.
Take all the needed tools the first time!
Companies make the most money on service and repairs but this one was well over the top !
Indeed, the repairs and service call fee should have been $250 or less in my view…
The photos are beautiful, John. I am sorry about your experience. Derrick is right.
Derrick is right on the money, Lavinia. My mother said this same thing years ago, God bless her.
Not everyone is like that person you talked to, but that type of behavior seems to have been legitimized in recent years.
Gladly, not all people are like this, and there is no excuse for that behavior in a business. My family operated a large auto dealership for decades, that kind of behavior would have put us out of business!
Wonderful photos. Courteous, friendly, people represent service. That has gone out of the window.
It sure did, Derrick, long gone for the most part. That along with Common Sense…
Don’t know how that “business” has stayed in business with that kind of service fee plus a grumpy guy on the phones. Did you find some other place to repair your hood?
He’s like the asswipe who painted the inside of my home a couple of years ago, he was arguing with me loudly outside in the street! I should check to see if that company has gone under the waves. I guess the guy on the phone yesterday wasn’t used to customers taking him on with such a ludicrous fee…